Emergency
Protection Districts.One home for
district work.

Keep the district website current without calling a developer for routine updates.

District identity

Manage the district name, short name, contact information, address, organization details and public-facing identity.

Brand controls

Configure the district logo, colors, typography, visual treatments and reusable site-wide presentation settings.

Homepage welcome banner

Edit the introductory line, main headline, description, calls to action and overlay treatment.

Multi-image hero carousel

Upload and reorder as many as five homepage hero images. Multiple images automatically become an accessible carousel.

Homepage sections

Manage the About area, legacy story, services, safety guidance, community information, contact details and photo gallery.

Media library

Upload optimized images, use external image sources where appropriate and reuse district imagery in content and documents.

Content backup

Export or preserve site content for operational continuity and recordkeeping.

Separate mailing address

Maintain a full district mailing address separately from the district contact address.

Additional public contacts

Add contacts with name, full address, phone, email and website. Choose whether each appears on public contact lists and inspect the preview before publishing.

Custom social links

Add titled external social links, including LinkedIn, without requiring a subtitle.

Spelling assistance

Use Check spelling in supported editors and browser spelling suggestions across text inputs. Review suggestions before applying them.

Build public pages visually while maintaining a consistent district brand.

Visual page builder

Add, remove, resize and reorder components on a responsive desktop canvas.

Custom and protected pages

Create new pages, configure page titles and URL slugs, manage visibility, and safely customize protected core pages.

Reusable components

Add hero, text, image, gallery, notices, news, events, services, people, records, forms and service-area components.

Component customization

Control width, alignment, spacing, backgrounds—including transparent backgrounds—and content-specific display settings.

Inline editing

Edit component content and settings from the page preview, with direct links to the relevant data-management workspace.

Responsive preview

Preview page layouts before publishing to confirm presentation across available space.

Navigation management

Choose which pages appear in the main navigation, edit labels and organize the public menu.

Spacious content editors

Edit services and district-map titles and descriptions in a modal, with clear switches for component display options.

Document-picker modal

Choose specific public records in a full document-picker modal instead of a cramped sidebar checklist.

Maintain the public information residents routinely look for.

Board and team directories

Manage board members and operational team members with biographies, roles, photos, phone numbers and email addresses.

Public member profiles

Present staff and board information in clean, focused detail modals instead of expanding the page layout.

Service catalog

Publish district services with descriptions, supporting information, images and related documents.

Safety topics

Create and maintain public education and safety guidance with links, documents and supporting media.

Contact information

Maintain district location, phone, email and contact details once for consistent use across the site.

Removal safeguards

Confirmation dialogs protect against accidental removal of leadership and other important records.

Coordinate district meetings and events from one structured workspace.

Meeting and event records

Create, edit, publish and organize upcoming meetings, public events and training dates.

Recurring schedules

Configure repeating monthly patterns, week-of-month and day-of-week rules, with optional end dates.

Location defaults

Start new events with the district’s saved address while allowing event-specific locations.

Descriptions and links

Publish full meeting details and add helpful links within event descriptions.

Ordered meeting documents

Attach agendas, minutes, packets and supporting files, then set their order. Residents see the available documents in the administrator's saved sequence.

Calendar downloads

Let residents add a meeting or event to their personal calendar.

Public calendar navigation

Provide clear pathways from event details to the complete district calendar.

Efficient administration

Upcoming records load first; past events remain available on demand without slowing the workspace.

Publish timely information and connect residents to the complete story.

Community notices

Create concise alerts and public notices with full details presented in a polished modal.

District news

Publish dated stories with summaries, full-story content and optional external website links.

Linked meetings and documents

Associate both a meeting or event and a public document with the same notice or news item.

Public detail experience

Residents can review the notice first, then choose whether to open its related meeting, document or external website.

Component display controls

Choose how many items appear and whether a component shows the latest records or specific selected items.

Separate news and notice selection

Choose News or Notices first, then use the matching record-picker modal to select specific items for the component.

View-all pathways

Guide residents from featured notices to the complete notice or news collection.

Organize public files for residents while giving staff practical records-management tools.

Folder-based records library

Create and organize folders and nested document collections using a familiar records layout.

Document publishing

Upload PDFs and other supported files, assign categories and folders, and control public visibility.

Document composer

Prepare structured district records using configurable category templates and district information.

Direct document links

Share a stable link that opens the document’s reading page directly.

Accessible reading page

Present extracted document content in a browser-friendly reading experience with back-to-records navigation.

Print and download

Offer direct downloads and a print-preview workflow without forcing an embedded PDF viewer into the reading page.

Document preview

Administrators can preview records and signed submissions without downloading them first.

Search and sorting

Help staff and residents locate records through organized folders, search and ordering controls.

Visibility at upload

Set the public/private switch while uploading a document. Public is the default; public availability also depends on the folder and publication settings.

Consistent filenames

Keep the document name first and date last, such as meeting_minutes-2026-01-08.pdf.

Collect signed district documents without purchasing a separate basic e-sign workflow.

PDF e-sign enablement

Allow an administrator to mark an uploaded PDF as available for public electronic signature.

Public signing workflow

Residents select an eligible document, provide required identity information, consent, sign and submit. The signer's email address is optional.

Signed-copy delivery

Explain that a completed signed copy will be emailed when the signer supplies an email address. Delivery uses the district's configured sender.

Submission review

Authorized staff can view, preview, download, filter and search signed submissions.

Review status

Update a submission’s internal review status directly from the e-signed submissions workspace.

Folder organization

File submissions into managed folders, including an Unfiled view, with rename and context-menu controls.

Protected deletion

Delete a submission only after confirmation, removing the database record and associated stored files.

Dedicated permission

E-signed submissions are hidden unless the administrator has the specific permission or is a super administrator.

Create public intake tools that belong to the district—not a disconnected third-party form account.

Visual form builder

Create forms in a spacious editing modal and add questions in the order residents will encounter them.

Configurable questions

Build and maintain form questions, response fields and related form content.

Reusable form component

Place a configured form on the appropriate public page through the component builder.

Structured submissions

Store each form, its questions and its responses in the platform for district review.

Optional e-signature

Enable electronic signatures for a form when acknowledgment or authorization is required.

Join-the-district applications

Publish dedicated board-member and team-member application experiences.

Consistent phone formatting

Guide residents to enter readable, properly formatted phone numbers across forms and applications.

Own the district’s audience and send branded updates from its verified domain.

Subscriber management

View and search subscribers by name or email and manage subscription status.

Distribution groups

Create, edit and describe public subscription groups, including custom subscription types.

Resident preferences

Let subscribers update the groups they receive or unsubscribe, using clean mobile-friendly preference dialogs.

Branded templates

Customize group-specific email labels, opening text, inbox preview text, links headings and message presentation.

Live automatic preview

Preview representative email content for the selected subscription type without manually refreshing.

Content-aware links

Inject links to notices, news, meetings, related documents, external websites and the district calendar when applicable.

Publish-triggered delivery

Send relevant messages when notices, news or events are published to subscribed audiences.

Engagement reporting

Review campaigns, delivery totals, estimated opens and tracked link clicks with clear tracking limitations.

Interactive performance dashboard

Review sent, delivered, opened, clicked and delivery-issue totals with selectable column, horizontal bar, line and area charts.

Recipient drill-downs

Drill from campaign sends into recipient email addresses and recorded delivery or engagement details. Breadcrumb navigation returns to the send or dashboard.

Physical mailing requests

Residents can request physical mail through a name and full-address modal. Review requests in Email > Physical Mailings; the list does not print or dispatch postal mail.

Verified district sender

Send from an approved address on the district’s own verified domain through Amazon SES.

Managed domain onboarding

Macke’s Software super administrators create the SES identity, provide DKIM/SPF/MAIL FROM/DMARC records and monitor verification.

Tenant protection

The backend prevents one district from sending through another district’s domain.

Test delivery

Send a configuration test before relying on the district sender for public campaigns.

Show residents where the district serves using the best available boundary information.

Coverage-area component

Place an interactive district service-area map on public pages.

Contextual basemap

Display counties and surrounding geography beneath a transparent highlighted service polygon.

Map controls

Allow button-based zoom, pan and reset while avoiding scroll-wheel conflicts with normal page scrolling.

Source disclosure

Identify the source of the published boundary in the map disclaimer area.

Central boundary import

Support large service-area datasets and preserve unmatched imported records for later assignment.

Super-admin matching

Search the complete imported dataset and explicitly link the correct polygon to a district site.

Authoritative display name

Use the linked department record for district naming rather than relying on inconsistent source-boundary names.

Surrounding district callouts

Optionally highlight nearby public district service areas with numbered callouts and distinct outlines. Availability depends on imported public boundary data.

Editable map content

Change the map title and description in an Edit content modal. Control boundary details and surrounding areas with clear switches and a compact legend.

Give staff tools to publish carefully and recover when content needs to change.

ADA and WCAG readiness checks

Scan page content and documents for common readiness concerns before publication.

Document accessibility workflow

Review findings and remediate supported document-accessibility issues.

Compliance-aware publishing

Run the same checks and save workflow whether publishing from the main editor or inline editing.

Draft workflow

Save work as a draft, identify pending unsaved changes and confirm before leaving an unfinished editing session.

Publishing controls

Preview changes, publish intentionally and receive clear success or failure feedback.

Page-version comparison

Compare saved page fields and component settings with current values. Identical consecutive snapshots are combined and matching versions are labeled. This does not compare the contents of uploaded PDF or Word files.

Page restoration

Restore a retained page version into unpublished changes, then review and publish. Separately managed shared records are not part of page snapshots.

Content archive

Archive deleted content items and restore them later instead of losing them immediately.

Protected core pages

Keep required site pages from accidental deletion while still allowing their content and visibility to be managed.

Give each district employee the access needed for their role—and no more.

Administrator invitations

Invite additional district users and assign access for the appropriate site.

Granular permissions

Control access to content areas such as communications, records and e-signed submissions.

Delegation safeguards

Administrators cannot grant permissions they do not possess themselves.

Flexible invitation choices

Select or deselect individual permissions while preparing an invitation.

Site-scoped access

Keep district users and data associated with the correct tenant site.

Clear empty and loading states

Show useful loading indicators and no-user messages instead of blank screens.

Built-in support

Create and follow support requests from the administration workspace.

Team Viewer access

Give staff viewer access to assigned restricted pages without granting the full administration workspace.

Searchable Help and demo training

Find step-by-step workflows for the platform and Contacts CRM, with standalone demo scripts and an offline script reader.

Build a private, district-wide view of residents, households, organizations and the relationships between them.

Dedicated Contacts workspace

Separate Directory, Groups, Follow-ups and Duplicate review screens keep daily work focused. CRM records save immediately and are not published on the website.

Flexible contact types

Create residents, households and organizations, or add custom contact types directly from the editor.

Complete contact profiles

Maintain names, titles, optional email, formatted phone, website, full address and preferred contact method.

Search and filters

Search names, email addresses, phones and addresses. Filter by type, group and active or archived status, with directory counts and open follow-up totals.

Related profiles

Link household members, employers and community partners with relationship labels. Open related contacts directly or remove a relationship when needed.

Activity and change history

Record notes, calls, emails and meetings; keep tasks with the profile and retain an audit of contact-field changes.

Archive and restore

Archive contacts without losing their history, find them through the archived filter and restore them later. Archiving alone does not unsubscribe a contact.

Bulk actions

Select contacts for group assignment, archiving or restoration rather than updating every record individually.

Private, permission-controlled records

Restrict access by district and Contacts permission. Revision checks prevent silently overwriting another administrator's contact edits.

Organize community relationships, assign next steps and keep the directory accurate.

Create and maintain groups

Create named groups even before adding members, view membership counts and open each group's directory list.

Multiple group memberships

Assign a contact to several groups through the searchable membership picker, CSV import or bulk actions.

Safe group changes

Rename a group without losing membership. Delete a group to remove only its memberships; contacts and their other groups remain.

Follow-up creation

Create a task from the Follow-ups screen or a profile. The contact type-ahead searches after two characters and shows up to six matches.

Dates and assignments

Describe the next step, set a due date and assign a district team member. Filter by open/completed or assigned-to-me; complete or reopen tasks.

Connected task history

Follow-ups remain linked to the contact and appear in its activity history. CRM tasks track work internally and do not send email reminders.

Potential duplicate detection

Review contacts of the same type sharing an email or phone. Shared family details may be legitimate; nothing merges automatically.

Controlled merging

Choose the profile to keep. Combine groups, activities, relationships and subscription links, retain suppression, and archive the original profile with its original details.

Connect signup information and communication preferences without treating every contact as a subscriber.

Signup integration

Link existing and new email or physical-mail signups to clearly matching resident profiles. Ambiguous matches stay separate for review.

Subscription visibility

See linked newsletter status, physical-mail requests and the latest ten tracked email deliveries, including available open, click and delivery-issue information.

Do not contact switch

Suppress linked or matching newsletters and linked physical mail. Clearing the switch does not automatically resubscribe anyone.

Consent stays separate

Manual and imported contacts do not gain newsletter consent. CRM groups organize contacts and remain separate from Email distribution groups.

Guided CSV import

Use a template, column mapping, preview and validation. Import up to 500 contacts per file, include group memberships, and skip exact normalized matches without overwriting profiles.

Filtered CSV export

Export matching contacts across all directory pages, up to 10,000 per export, including archive and suppression status. Spreadsheet formula prefixes are escaped.

Consistent daily experience

Responsive layouts, standard save notifications, loading spinners and keyboard-accessible controls support desktop and mobile administration.

Keep responsibilities, deadlines, linked records and completion history together.

District obligation register

Create and edit obligations with categories, applicability, due dates, work status, sources, instructions and optional status.

Multiple responsible people

Search and select more than one district user as responsible for an obligation. Add or remove assignments as responsibilities change.

Assignment notifications

Newly assigned people can receive an email explaining the responsibility and linking to the obligation after sign-in, using configured district email delivery.

Lead-time reminders

Configure reminder milestones in days, including 0 for the due date. The running email worker notifies assignees and skips completed obligations and removed assignments.

Upload evidence in context

Upload a document from Linked records without leaving the obligation. Set its category, folder and public/private visibility, then attach the upload to the obligation.

Linked records and meetings

Find existing supporting documents and meetings, keep their links with the task and record confirmation or receipt numbers.

Recurring terms and completion

Manage recurring schedules, record completion evidence and dates, and start the next term after the previous obligation is completed.

History and exports

Review completion history, download a PDF and save supporting exports into Records. Review starter applicability and source dates before relying on them.

Maintain district facilities and operational records alongside the public website.

Station management

Maintain station information and locations for administration and available public station displays.

Apparatus records

Manage unit identification, apparatus type and vehicle details with VIN lookup assistance where available.

Five apparatus photos

Upload, review, replace and remove up to five vehicle photos per apparatus record.

Dedicated vehicle title

Keep one staff-only vehicle-title image separately from the five apparatus photos.

Maintenance management

Manage maintenance schedules and unit-related maintenance records in the station-management workspace.

Incident records

Create and manage incident records with public visibility controls and permission-aware access.

Incident archive recovery

Find archived incidents in the content archive and restore them as private drafts for review.